Delivery time frames and shipping costsUpdated 9 months ago
Delivery time frames:
All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances, including customs delays at country borders. Estimated delivery time frames are as follows:
- Due to increased demand during sale periods it can take up to 2-3 weeks for orders to be shipped after they are submitted. Once your items ship you will receive an email with tracking information. Additional time may be necessary for rural addresses.
- We will provide you a tracking number, please allow up to 48 hours from the time you receive this for it to be active on the courier website.
- Some smaller parts are available to be ordered from our international warehouses if they are not available in Canada, delivery times are expected to be approximately 20 days.
Freight & handling charges:
For items that ship from our USA warehouse:
Provinces: All
- If items are not available from our Canada based warehouse, we are able to supply from our USA based warehouse, this will be shown with FedEx freight options at checkout.
- phil&teds will take care of importation including duties.
For Items that ship from our Canada warehouse:
Provinces: Alberta, British Columbia, Manitoba, Ontario, Quebec, Saskatchewan
- Orders which subtotal $99.99 and under will incur a $13.25 shipping charge; if the item is only available in our US warehouse shipping will be calculated at checkout
- Orders which subtotal $100+ will incur a $26.50 shipping charge: if the item is only available in our US warehouse shipping will be calculated at checkout
Provinces: New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Yukon
- Orders which subtotal $99.99 and under will incur a $26.50 shipping charge; if the item is only available in our US warehouse shipping will be calculated at checkout
- Orders which subtotal $100+ will incur a $50.00 shipping charge; if the item is only available in our US warehouse shipping will be calculated at checkout
International Parts Orders:
- Some smaller parts are available to be ordered from our international warehouses if they are not available in Canada. These carry a special freight charge of CAD$30 and is calculated at checkout.
International Options
If you live outside our standard shipping regions, we still want to help you live your live without limit.
Our standard regions are
| Australia |
 | New Zealand |
| Canada | |
 | United States of America |
| United Kingdom |
| Europe |
To make the process as smooth as possible, we would like to invite you to send us the following details via email so we can work on a bespoke solution for you.
- First & Last Name
- Full address, phone number and email address
- Full list of items you would like to receive including any colour options
One of our team will then work directly with you, to find out the best solution.
We'll provide you with a full quote including shipping charges to your destination, from one of our six global warehouses.
All payments will be taken in USD.
Send your wish list to [email protected].